• Books
• Communication
• Conferences
• Groups
• Organizations
• Publications
• Tools
• Resources

Australia

• Access Testing Centre (ATC) in Sydney provides a complete range of testing services covering technical, usability and business requirements.
• Australian CRC for Interaction Design (ACID). Its core business is R&D, and commercialisation of content and technologies for the Creative Industries; comprising of game development, digital art, performing and visual arts, design, film, television and multimedia sectors.
• Different, a strategic, multi-disciplinary company with consultants in Sydney and Melbourne focused on delivering great experience design.
• The Hiser Group
• Information & Design is a usability consultancy based in Melbourne, Australia.
• Reuten is a consulting firm providing companies with useful and easy to use interactive products, offering information architecture, user experience and usability evaluation services.
• Swinburne Computer Human Interaction Laboratory (SCHIL)
• University of Melbourne: Interaction Design Group focuses on improving the fit between end users and innovative technology, including multimedia and web based systems.
• University of Queensland:
  • Cognitive Engineering Research Group (CERG) focuses on human-system interaction for complex sociotechnical systems.
  • Usability Laboratory (UQUL) supports a wide range of HCI research and development.
• UsabilityOne is a niche-consulting firm with specialist skills that blend professional market research and new technology experience.

Austria

• CURE: center for usability research & engineering
• Interface Consult
• Vienna University of Technology: Research Group for Industrial Software (INSO)

Belgium

• InteractionArchitect.com Leading usability and user-centered design consultancy in Belgium.
• Hasselt University: Expertise Centre for Digital Media aims to be a leading research institute in multimedia, human-computer interaction, telematics, virtual environments and computer graphics.
• Namahn For more than ten years Namahn has focussed on innovation and the needs of the user by keeping one eye on emerging technologies and one eye on the customer experience.
• Novesco Novesco provides consulting services in web design, user-centric website development and usability testing, competitive benchmarking data and customer surveys.
• University of Namur: Human-Computer Interface and Multimedia Communication

Canada

• Ardelius provides usability and user experience consulting.
• Carleton University:
  • HOT lab (Human Oriented Technology Lab) The HOT Lab is a university-based centre for research, education and consulting that strives to improve interactive technologies for human endeavors with an emphasis on human computer interaction and a user-centred design approach.
• Concordia University: Human-Centered Software Engineering Group
• Convergent Design (inc)
• Human Factors, M.D. Making medical technology usable.
• Idéactif Idéactif Conseil specializes in usability and marketing applied to interactive products (Internet, Intranet, software). Its approach to product development is to combine strong usability and information architecture techniques with communication and marketing principles, in order to put end-users at the center of the design process.
• merges interaction & interface design
• National Research Council: Institute for Information Technology: Human-Computer Interaction
• Ottawa: Maskery & Associates Making Technology Usable
• Queen's University: Human Media Lab.
• University of Alberta: Advanced Man-Machine Interface laboratory.
• University of British Columbia:
  • HCI Group
  • Human Communications Technology Laboratory
• University of Calgary: Grouplab
• University of Toronto
  • Dynamic Graphics Project.
  • Human Factors/Ergonomics
  • Interactive Media Lab carries out research on the improvement of user interfaces for information systems.
  • KMDI: Knowledge Media Design Institute is an institute in the School of Graduate Studies and is dedicated to research and graduate education in all aspects of knowledge media design (KMD).
• University of Waterloo: LT3, the Centre for Learning & Teaching Through Technology
• UsabilityReviews.com U-C WEBS provides heuristic usability evaluations, accessibility audits and other Internet consultancy, including usability testing and SWOT analysis.
• Usable Tools provides usability testing software for the Usability/HCI community.

China

• Sino European Usability Center promotes usability engineering practice in China so as to provide more usable products to Chinese users as well as the users around world.

Denmark

• Centre for Human-Machine Interaction (CHMI) is organised as a cross-disciplinary research network between some twenty scientists and PhD students at seven Danish sites with an engagement in the fundamental aspects of human-machine interaction and their implications for design.
• Copenhagen Business School: The HCI Research Group
• DialogDesign
• University of Southern Denmark:
  • Mads Clausen Institute for Product Innovation will focus on the development of mechatronic products: complex engineered products.
  • Natural Interactive Systems Laboratory (NIS) does fundamental and applied research in natural interactive systems including spoken language dialogue systems, multimodal and gestural systems, web-based collaborative systems, natural interactivity data handling tools, design support tools for usability engineering, and systems evaluation.

Finland

• Helsinki University of Technology: Usability Research Group
• Interacta Design Oy specialises in user interface design, usability evaluation and implementation of demanding user interface solutions.
• Tampere University of Technology: Institute of Human-Centered Technology (IHTE) focuses on investigating user needs, values and requirements as a basis for better technical systems.
• University of Tampere: HCI Research
• VTT Electronics: The Knowledge Engineering group focuses on research in enabling technologies for context aware and adaptive services.

France

• axance.com helps building a better user experience online
• Design for Lucy Web usability and interaction design
• ENST Bretange: Human Centered Process EURO Working Group
• EURISCO (European Institute of Cognitive Sciences and Engineering
• IMAG: CLIPS: Communication Langagière et Interaction Personne Système.
• IRISA/INRIA: Human-Computer Interaction, Image Processing, Data Management, Knowledge Systems.
• LIIHS: Logiciels Interactifs et Interaction Homme-Système is concerned primarily with interactive logistical systems.
• LORIA: Langue & Dialogue
• Laboratoire de Recherche en Informatique: Groupe Interaction Homme-Machine.
• LIMSI: Le Département Communication Homme-Machine.
• University of Avignon: Laboratoire d'Informatique.
• University Paul Verlaine, Metz: ETIC (Équipe Transdisciplinaire sur l'Interaction et la Cognition)

Germany

• ERGOSIGN turns complex requirements into efficient and enjoyable products.
• Fraunhofer institute:
  • Institute for Applied Information Technology
  • Institute for Computer Graphics focuses on the development of product prototypes (hard- and software) and the realization of concepts, models, and solutions for computer graphics and its adaption to specific application requirements.
• Relevantive does user research, usability testing, prototyping, information architecture, interaction design & strategy consulting.
• University of Kassel: Laboratory for Human-Machine-Systems
• University of Oldenburg, Informatics Department: Computer Graphics & Human-Computer Interaction Group
• User Interface Design GmbH (UID) follows a user-centered development process including all phases of user interface development, from analysis to realization. UID offers services for usability engineering, graphic design, and software engineering.

Greece

• hci.gr hci.gr is a usability service provider for Greece, providing design guidelines and evaluation to interactive systems, such as e-commerce applications, multimedia applications, e-learning environments and e-banking services.
• University of Patras: Human-Computer Interaction Group

Ireland

• Frontend provides user-centred interface design solutions for e-business developments, software applications, WAP services and a variety of other digital devices.
• University College Cork: Human Factors Research Group
• University of Limerick: Interaction Design Centre
• iQ content is passionate about creating better websites by using expertise, knowledge, outsourcing and training.

Israel

• Commodio develops a novel, patent-pending technology, which turns a screen from a "dumb terminal" into a "smart" interactive media.
• Ergolight makes software tools for understanding user behavior.

Italy

• Interaction Design Institute Ivrea
• University of Bari: Research Group on Intelligent Interfaces.
• University of Genoa: InfoMus lab carries out scientific research and systems development on innovative multimedia and multimodal human-computer interfaces in performing art, museum, audience and spectators interfaces, therapy and rehabilitation.
• University of Sienna: Multimedia Communication Laboratory
• University of Rome "La Sapienza": Databases & User Interfaces Group
• ISTI: Human Interfaces in Information Systems

Japan

• Human Interface
• Toyohashi University of Technology: TUT HCI lab. (Most of the information is in Japanese)
• University of Osaka: HCI group
• University of Tokyo: Hirose and Minematsu Laboratory

Korea

• Samsung Advanced Institute of Technology: HCI Lab
• Pohang University of Science and Technology: Human-Computer Interface Lab.
• Yonsei University: Human Computer Interaction LAB

Netherlands

• 2C Communication Consultancy is specialized in performing usability tests on websites and software. 2C has a usability testing lab and organises usability workshops.
• Delft University of Technology: Man-Machine Interaction Group, aimed at boosting research around the subject of human-computer interaction of intelligent multimodal systems.
• Eindhoven University of Technology: JFS, the J.F. Schouten School for User-System Interaction Research.
• EON (Ergonomie Opleidingen Nederland) Organizes ergonomical courses.
• ErgoS ErgoS Engineering & Ergonomics specializes in human-centered design.
• Filterdesign designs the interaction of applications; this means that they make design decisions based on what the user wants to achieve. Working from the outside in, looking at the user's goals, the business goals and the technical opportunities.
• Hogeschool van Utrecht: Knowledge Centre CIBIT.
• Noldus Information Technology, b.v., Wageningen.
• Senter's IOP has a research program into Man Machine Interaction.
• Sotopia tests the usability of web sites, web applications and software packages. Sotopia is a leading provider of usability testing and usability consultancy.
• TNO:
  • Human Factors Research Institute.
  • Usability Testing
• W3use
• Web site optimalisatie usability and accessibility evaluations, as well as search engine marketing. Internet consultancy adviseert over verbeteren van gebruiksvriendelijkheid, toegankelijkheid en vindbaarheid.

Norway

• HCI Group International is a consulting firm that helps companies and organisations improve their interactive products and services.
• Human Centred Design A consultancy specialising in the systematic, user-centred design of information and technical systems and equipment.
• University of Trondheim, Department of Informatics: Desing and Ues of Information Systems

Spain

• claro A studio that designs and improves user experiences for web and interactive products.
• Emergia Soluciones Interactivas
• InfoUsabilidad
• Universitat de Lleida: Research Group in Human-Computer Interaction
• Universidad Autonoma de Madrid: Group for Interactive Tools and Applications
• Xperience Consulting

Sweden

• Chalmers University: interaction design group works with education, research and experimental design in the field of HCI/Interaction Design.
• HUMLE: The Human Computer Interaction and Language Engineering Laboratory researchers are interested in computer mediated social interaction between people, navigation in information spaces, service infrastructures, language engineering and believable characters.
• Interactive Institute is a multidisciplinary, innovation-oriented research institute working in the area of digital media.
• KTH (Royal Institute of Technology): Center for User-Oriented IT-Design (CID)
• Linköping University: The UM (Usability Matters) Group.
• Polacksbacken information technology campus: Department of Human-Computer Interaction.
• SSKKII, the center for cognitive science in Göteborg.
• Usability Partners a leading independent usability consultancy. We support organisations who wish to ensure that the products they develop are easy to use - whether they be software, interactive web services, intranets, IT hardware or mobile products.

Switzerland

• ETH Zurich: Man-Machine-Interaction.

United Kingdom

• amberlight interaction design and usability testing services
• brightfluid brightfluid provides wireless research and consultancy services focussed on the user experience.
• Brunel University: People and interactivity
• Bunnyfoot Usability & Accessibility Specialists
• City University: The Centre for Human Computer Interaction Design.
• Corporate Solutions Consulting
• Effortmark specialises in improving forms.
• imetrix imetrix specialises in helping organisations create sites that actual users find appealing and effective. We do this through user testing programmes, expert evaluations and customised analytical solutions.
• Glasgow University
  • GIST: Glasgow Interactive Systems cenTre.
  • Glasgow Accident Analysis Group
• Leeds Metropolitan University: Interactive Systems and Learning Environments (ISLE) work is concerned with usability issues of computer systems in general, and computer-based education in particular.
• London: The Information, Media and Communication Group at the Queen Mary and Westfield College.
• Manchester University: Advanced Interfaces Group (AIG)
• Middlesex University: Interaction Design Centre.
• Napier University: Human Computer Interaction Group
• Nortel Networks: design.interpretive.
• optimum web specialists in usability testing and human-computer interaction consultancy
• Pure Interface Ltd.An independent usability consultancy specialized in user interface design, usability testing and research.
• Scottish HCI Centre at Heriot-Watt University.
• Serco Usability Services (formerly NPL Usability Services)
• Staffordshire University: Human Computer Interaction
• System Concepts Ltd.
• The Usability Company: Specialists in website, wireless, Intranet, digital interactive TV and software usability testing and research.
• Travel UCD, consultants in travel & hospitality website design.
• UCL: University College London Interaction Centre (UCLIC) UCLIC is an advanced research centre in human-computer interaction and also provides a Graduate Diploma, an MSc, and a PhD programme.
• University of Bath: Human-Computer Interaction Group
• University of Brighton: Interactive Technologies Research Group, aimed at designing and developing useful and usable interactive technologies.
• University of Dundee: Multi-Modal and Ordinary and Extra-Ordinary HCI
• University of Lancashire: Child Computer Interaction The group is primarily concerned with research relating to the design of interactive artefacts for children. This work includes interface design, novel input technologies, usability testing, evaluation paradigms and educational applications.
• University of Surrey: The Digital World Research CentreThe centre investigates the relationships between people, society and digital technologies.
• University of Sussex: Human Centered Technology Group.
• Usability by Design Ltd.
• Userface Ltd. User interface design and usability evaluation
• User-Lab Usability laboratory for Digital Media Design, Birmingham Institute of Art and Design
• Webcredible is a web usability, credibility and accessibility expert, providing training, assessments, consulting and web development.
• Xerox Research Centre Europe (formerly EuroPARC)
• York University: HCI Group

United States of America

• ADDUCIVE Adducive provides user interface design, analysis and production for web-based, IVR, speech recognition, handheld, and desktop software.
• AFA Design Consultants
• Applied Systems Intelligence, Inc.
• Aptima human-centered engineering.
• Auburn University: Intelligent and Interactive Systems Research Group spans research interests and projects on Artificial Intelligence, Cognitive Science, Human-Computer Interaction and Learning Technologies.
• Behavioristics, Inc. specializes in preventing costly mistakes in a product's user-interface design and implementation. User Centered Design, Usability Testing, and Evaluation are utilized to ensure an efficient means of creating a highly usable product.
• Beta Research, Inc.
• Binghamton University: HciLab.
• Carbon IQ: Designing positive human experiences.
• Carnegie Mellon University:
  • Entertainment Technology Center
  • The Human Computer Interaction Institute in the School of Computer Science.
• Cognetics Corporation
• Context Research
• Cooper Interaction Design
• Cornell University: Human-Computer Interaction GroupThe Human Computer Interaction Group concentrates on issues that focus on the interactions among human practices, needs, desires, and interests, and the design and evaluation of technology that satisfies users and enhances their abilities to achieve goals.
• Cox & Hall
• Creative Good Creative Good is on a mission to improve the online customer experience -- on e-commerce websites, content and entertainment sites, intranets, b2b sites, and wireless Internet services.
• Deborah J. Mayhew & Associates
• Diamond Bullet Diamond Bullet Design provides user-centered internet solutions.
• Dray & Associates
• ERGO/GERO Human Factors Consultants.
• Ergosoft Laboratories, Inc.
• Federal Aviation Administration: Human Factors Division
• Human Systems Integration Information Analysis Center (HSIAC) provides Human Systems Integration (HSI) information and analysis services in support of research, design, development, test, and evaluation of human-operated systems.
• Georgia Institute of Technology: GVU Center (Graphics, Visualization and Usability Center); and CHMSR (Center for Human-Machine Systems Research).
• Gomoll Research & Design Inc.
• Parrish Hanna, User experience business leader.
• Human Factors International
• Human Factors Plus
• Human Interfaces Inc. Our mission is to help build products that are intuitive and user-friendly.
• HumanCentric Technologies, Inc.
• HumanLogic HumanLogic develops user experiences that create business value.
• IBM
  • Human-Computer Interaction
  • Human-Computer Interaction Research
• InContext Enterprises
• Interaction by Design Creating compelling user experiences
• Inverse Ratio Know your customers and build for their needs. Interactive product innovation through cutting-edge research and design. It's what we do.
• Laboratory for Automation Psychology (LAP)
• MAYA Design Group MAYA is a design consultancy and technology research lab. We tame complexity in ways that lead to positive, fruitful experiences.
• Microsoft: Usability research
• Microsoft Research:
  • The Multimodal User Interface Group is exploring research in advanced user interface technologies for natural user interface.
  • The Visualization and Interaction for Business and Entertainment group's mission is to design elegant visualization and interaction techniques that span the full spectrum of devices and displays.
• Monterey Technologies, Inc.
• Motivo Creates excellent interactive experiences that achieve clients' goals through the effective integration of design, technology and human interaction.
• NASA:
  • Office of Aeronautics: Human Factors
  • Intelligent Systems Program: Human-Centered Computing Develops means of optimizing the performance and communications of mixed human/automation systems.
• Naval Research Laboratory: Interface Design and Evaluation Section
• Nielsen Norman Group
• New Mexico State University: Department of Psychology
• New York University: Interactive Telecommunications Program
• Oregon Graduate Institute: Center for Human-Computer Communication
• PARC: The User Interface Research charter is to develop new techniques for people to interact with large information environments.
• Pipsqueak productions
• Pliant Research is concerned with the mismatch between the rigidity of current computing technology and the richness of human lives and practices.
• ProtoDesign, Inc.
• R&R Research, Inc.
• Jaclyn Schrier independent user experience consultant specializing in identifying user goals, wants and needs, designing user interfaces, and evaluating product usefulness and usability for interactive software products and services.
• Simpy Usable through Design promotes a user-centered approach to designing and developing products that users like, want and can easily use.
• Snyder Consulting Boston area, specializing in paper prototyping and usability testing.
• Stanford University:
  • Human-Computer Interaction.
  • CSLI.
• Swim interaction design studio
• Tec-Ed, Inc. A user advocacy firm specialized in usability evaluation, user interface design (including graphic design), user documentation, and marketing communication.
• theUEgroup specialized in providing products and services related to product definition, design, and usability as well as marketing and branding evaluations.
• Tufts University
  • Human Factors Society
  • Human Computer Interaction
• University of California at Berkeley: GUIR (Group for User Interface Research)
• University of California at San Diego: Distributed Cognition & HCI laboratory
• University of Colorado at Boulder: Center for lifelong learning & design.
• University of Florida: Interactive Media Lab
• University of Maryland at College Park: Human-Computer Interaction Laboratory.
• University of Nebraska-Lincoln: Human-Computer Interaction Research.
• University of Oklahoma: Human Technology Interaction Center.
• University of Oregon: Interactive Systems Group.
• University of Virginia: Human-Computer Interaction
• University of Washington: Human Interface Technology Lab
• Usability Architects, Inc.
• The Usability Group
• Usable Products
• Userware We're what you need to develop simple software for a complex world of financial services, telecommunications, business and customer service applications.
• UserWorks
• Virginia Tech:
  • Center for Human-Computer Interaction (Computer Science).
  • Human-Computer Interaction Laboratory (Human Factors Engineering Center).
• WebCriteria Helping you manage the online customer experience
• Wichita State University:
  • Human-Computer Interaction Lab
  • Software Usability Research Lab

Virtual groups

• ADVISES, a research training network on Analysis Design and Validation of Interactive Safety-critical and Error-tolerant Systems.